Job description:

Capitol Hill Bikes was founded in 2000 by Denise D'Amour and Laurie Morin with the goal of providing our customers with the most friendly, welcoming and positive retail experience ever. At Capitol Hill Bikes our mission is, in the words of Zappos CEO Tony Hsieh, to "Deliver Happiness" to our customers with unsurpassed customer service excellence and to inspire others to join us in celebrating the many benefits of bicycling. We offer a clean, safe and friendly environment for those who share our core values.

We are looking for an experienced and enthusiastic Sales Manager who is attentive to detail, capable of multi-tasking, and who can lead a team and create and build a loyal customer base.

Our Sales Manager's primary job duties include but are not limited to:
• Lead the sales staff and create a customer base through communication, fairness and integrity and by providing unsurpassed customer service
• Responsible for the sales, energy and productivity of the store
• Work with the store’s owners to determine specific areas of responsibility, which may vary by store, such as:
o Hiring and/or training of new sales staff
o Managing inventory processes, including receiving, ordering, and cycle counting
o Organizing and merchandising product cleanly and creatively
• Educate sales staff regarding company policy, programs and standards
• Monitor productivity and performance of hourly sales staff

The ideal candidate:
• Has at least 2 years of management experience
• Is detail-oriented and able to manage multiple projects simultaneously
• Is proficient in Microsoft Office, including Word, Excel and Outlook
• Is intrinsically motivated, able to work both independently and as a member of a team, and thrives in a dynamic, fast-paced environment